Take a Look at Apple’s Secret Internal Training Video for Authorized Service Providers!

Authorized Service Providers are one of the strongest parts of the history of the Mac – before Apple started building their own retail stores, authorized service providers were the only place you could go to have your Apple computers repaired, but what exactly do those friendly technicians have to go through before they’re allowed to work on your Apple device?

We’ve gotten our hands on one of the secret training videos used to initiate technicians at Apple Authorized Service Providers, including the ideas and values they are expected to uphold. Check it out below!



About Author
Glenn is the U.S. executive editor of SonnyDickson, a long time Apple user, and a former manager and service technician at an Apple authorized retail partner. His passion for technology was present from a very young age, and has extended throughout his entire life. His first computer was an Apple II, and he fondly remembers the era of Apple, Commodore, and Amiga. He also has a huge passion for journalism, has been a writer, editor, and journalist through a number of venues, and is a big fan of technology of all types, especially video and home kitchen tech! Glenn@SonnyDickson.com