Review: Unbox, Test, and Be Amazed: The Sony Headphones You’ve Been Waiting For!

As an audiophile and tech enthusiast, I’m always excited to try out new headphones. As a child of the 1970s, I remember when Sony was king of the castle for personal audio. Following a couple of tough decades, the Sony magic is coming back.

The Sony headphones come in 100% recycled packaging.

When I heard about the release of the Sony WH-CH720N Noise Cancelling headphones, I knew I had to try them. So, let’s discuss the design and comfort, key features, performance, connectivity, pros and cons, and some valuable tips for getting the most out of your new Sony headphones.

Introduction to Sony WH-CH720N Headphones

Designed to provide a quality audio experience without breaking the bank, the Sony WH-CH720N is a high-quality mid-range pair of Bluetooth headphones. These new Sony headphones promise impressive features, including noise cancellation, long battery life, and 360 Reality Audio support. As a successor to the popular WH-CH710N model, the WH-CH720N deliver an even better listening experience, with improved sound quality and comfort.

Unboxing the new Sony headphones

I was immediately impressed by the box’s compact size and clean design. Sony has always been known for its attention to detail, and this was no exception. Sliding off the outer sleeve revealed a sturdy white box with an embossed Sony logo.

Neatly wrapped in a white cloth, the headphones have an oddly Papal feel. Sadly, there’s no case. Also in the box, I found the included accessories: a USB-C charging cable, a 3.5mm audio cable for wired listening, and a quick start guide. Thanks to the QR-Code to download the Sony Headphones app, you are up and running in no time. Overall, the unboxing experience was very straightforward.

Design and comfort: A closer look at the Sony WH-CH720N

The first thing I notice about the Sony WH-CH720N headphones is their sleek, minimalistic design. The headphones feature one of three finishes – Blue, Black or White. The build quality is solid and durable, without being overly heavy or bulky.

Easy to use buttons and super comfortable cushions.

Adjusting the headband and swivelling the ear cups, the headphones easily adapted to the shape of my head, providing a comfortable and secure fit. The ear cups are generously padded with soft memory foam. The faux-leather material feels both luxurious and breathable. Even after several hours of continuous use (whilst wearing glasses), I experienced no discomfort or pressure on my ears, which is a testament to the thoughtful design of these Sony headphones.

Key features: Noise cancellation and 360 Reality Audio

Noise Cancellation and Bluetooth range are the standout features of the Sony WH-CH720N headphones.

These headphones use a combination of feedforward and feedback microphones to analyse and block out ambient noise, allowing you to focus on your music or podcast in even the noisiest environments. In my testing, I found noise cancellation to be very effective, significantly reducing the sounds of traffic, conversations, and other distractions.

Another exciting feature of the WH-CH720N is its support for 360 Reality Audio, a new immersive audio format developed by Sony. A customised, 360-degree audio experience is produced using photos of my ears. This technology uses object-based spatial audio to create a three-dimensional soundstage, making it feel as if the music is coming from all around you.

Furthermore, these Sony headphones come with Amazon Alexa built-in and seamless connectivity to your preferred Voice Assistant.

Performance: Pure sound and battery life

When it comes to sound quality, the Sony WH-CH720N does not disappoint. The headphones deliver a balanced, detailed audio signature with tight bass, clear mids, and crisp highs. The 30mm drivers produce a wide frequency range, allowing you to hear every nuance of your favourite tracks. I found the sound quality to be consistently impressive across various music genres, from classical to electronic to hip-hop.

The build quality of these Sony headphones is exceptional.

Battery life is another area where the WH-CH720N excels. Sony claims up to 35 hours of continuous playback on a single charge, and my testing confirmed that this is no exaggeration. With noise cancellation engaged, the headphones still managed a respectable 30 hours of playback, which is more than enough for several days of use without recharging. When it’s time to charge up, the USB-C port ensures quick and convenient charging.

Connectivity: Bluetooth and NFC pairing

The Sony WH-CH720N features Bluetooth 5.0 for wireless audio streaming, ensuring stable connections and high-quality audio transmission. Pairing the headphones with my smartphone was a breeze, thanks to the built-in NFC technology. Simply tapping the NFC-enabled device to the left ear cup initiates the pairing process, and within seconds, I was connected and ready to enjoy my music.

Impressively, the headphones support multi-device connections, allowing you to easily switch between two devices without needing to re-pair or open the Settings app. A particularly useful feature for those who frequently switch between their smartphone and laptop.

Pros and cons of the Sony WH-CH720N headphones


  • Effective noise cancellation
  • Comfortable fit and sleek design
  • Impressive sound quality
  • Long battery life
  • Easy Bluetooth and NFC pairing


  • No hard carrying case included
  • They don’t fold for easy storage and travelling use

Tips for getting the most out of your new Sony headphones

To ensure that you enjoy the best possible experience with your new Sony WH-CH720N headphones, I recommend taking the time to explore the various settings and features available in the Sony Headphones Connect app. This app allows you to customise your listening experience by adjusting the level of noise cancellation, selecting from various sound profiles, and more.

Additionally, don’t forget to take advantage of the 360 Reality Audio feature by seeking out compatible content on streaming services like Tidal or Deezer. This unique audio format truly elevates your listening experience to new heights.

Final thoughts: Are the Sony WH-CH720N headphones worth it?

In conclusion, the Sony WH-CH720N is a fantastic choice for those seeking a quality audio experience at a reasonable price point. With their effective noise cancellation, comfortable design, impressive battery life, and support for 360 Reality Audio, these new Sony headphones offer a lot of value for the money.

Whilst they may not be perfect, the WH-CH720N headphones deliver an enjoyable listening experience that will satisfy most users. I highly recommend giving the Sony WH-CH720N a try if you’re in the market for a new pair of over-ear wireless headphones..

So, go ahead and treat yourself to a pair of these fantastic headphones – you won’t be disappointed!

Available at Amazon from $199.

About Author
Mike is the Australian editor of with a lifelong passion for cars, technology and engineering. He reviews and writes about all kinds of motoring and tech products for our readers. Follow Mike on Instagram or send him an email: